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Refund policy

Our refund policy is really simple, as it should be.

If you're unhappy with your purchase for any reason, you can return it to get a 100% money back guarantee within 90 days of purchase.

You can arrange an exchange, return or cancellation in seconds using our self-service portal:

Returns & Exchange Portal

As always, you are also covered by the Consumer Guarantees Act.

If you have any questions about this, please feel free to email us at sales@equipo.co.nz.