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Free shipping on orders over $40 - Orders shipped overnight daily from our Christchurch depot!
Free shipping on orders over $40 - Orders shipped overnight daily from our Christchurch depot!

Refund Policy

We want all of our customers to have full confidence in their purchases when they buy from us, that's why we all of our purchases come with a 100% money back guarantee upon return of the item should you be unhappy with your purchase for any reason at all.

This applies for 90 days after your initial purchase.

You can arrange this using our Returns & Exchange Portal here.

As always, you are also covered by the Consumer Guarantees Act.
If you have any questions about this, please feel free to contact us.
Equipo Google Reviews
Google Reviews
4.8 out of 1300 reviews
Recent Reviews
★★★★★
My children recommended Equipo and I'm really impressed. Bought from them like 5 times already as their stuff is beautiful and excellent quality. The after service (because I bought the wrong model) is awesome and a pleasure. I can highly recommend them. You don't get a lot of companies who still take pride in their jobs. Well done Equipo
Marie
18 Hours ago
★★★★★
Easy Peasy. Small purchase but really good service and always kept me up to date on the delivery situation. Thanks.
A Reviewer
2 days ago
★★★★★
Always very prompt delivery. Excellent again.
Steve
2 days ago
★★★★★
Fast service great variety of watch straps. My watch strap was the incorrect size (my selection, ooops), easy to return get advice on the correct one. Now awaiting the replacement 🙂
Tracy
1 week ago
★★★★★
Excellent company to deal with and all the items ordered were as described and were received promptly. Would certainly recommend this company to others.
Bruce
2 weeks ago
★★★★★
Great service and quick delivery. Love your service. Thank you very much.
Sam
2 weeks ago
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